Our toys are made from high-quality, eco-friendly PLA filament, a biodegradable plastic derived from renewable resources like cornstarch.

Yes, our toys are designed with safety in mind. However, we recommend that children under 3 years old use them under adult supervision, as small parts may pose a choking hazard.

Absolutely! We love bringing your ideas to life. Please contact us with your concept, and we’ll discuss the details, feasibility, and pricing.

Our toys are sturdy and made to withstand regular play. However, excessive force or misuse may cause damage.

Production time for all orders typically ranges from 1-3 business days, depending on the complexity of the model.

We accept payments through PayFast, which allows for secure transactions using credit cards, debit cards, and other payment methods.

Yes, absolutely. All payments processed through PayFast are encrypted and secure, ensuring your information is protected at all times.

Yes! EFT payments can be made via the PayFast platform for your convenience.

For online orders, payment is required at checkout to confirm your purchase.

Yes, we offer refunds under certain conditions. Please review our refund policy for more details, or contact us for assistance.

We accept returns for defective or damaged items within 7 days of delivery. Due to the custom nature of 3D-printed toys, we do not accept returns for change of mind.

To request a return, please contact us via email or our contact form. Include your order number, a description of the issue, and photos of the item, if applicable.

If your item arrives damaged, please notify us within 7 days of receiving it. Provide photos of the damage, and we will arrange a replacement or refund.

If the return is due to a defect or damage, we will cover the return shipping costs. For other eligible returns, the customer is responsible for shipping costs.

Once we receive the returned item, we aim to process refunds or replacements within 5 business

Refunds will be issued via the original payment method. For cash-on-collection orders, refunds will be processed as a direct bank transfer.